Hard water and limescale questions

Water across most of Lebanon is hard, meaning it carries a lot of calcium, and that is what forms limescale. Cleaning alone does not fix it because the deposits come straight back. A magnetic descaler fits on your main line and stops limescale sticking to pipes, the water heater and appliances from the moment water enters the building.

Limescale coats the heating element, so the heater takes longer and uses more electricity, and eventually fails early. Stop the deposits forming at the inlet and the element stays clean and the heater runs at its normal efficiency.

Same story. Limescale builds on the internal heater and the valves. The unit treats water before it reaches any appliance, so the washing machine and dishwasher stay protected.

No, and we would rather be straight with you. This does not remove limescale, calcium or magnesium from your water. It changes the shape of the calcium crystals so they stop sticking to pipes and appliances. If you genuinely need minerals or contaminants removed, you need a filter, not a descaler, and we will tell you so.

Those white spots are limescale. When water dries, calcium is left behind on taps, sinks, tiles and shower glass. Stop the deposits forming and the spotting drops sharply and cleaning gets much easier.

A filter removes something from the water. A descaler removes nothing, it just stops limescale sticking. There are also salt softeners, which do lower the hardness reading but need salt topping up and waste water regenerating. Ours uses no salt, no electricity and has nothing to refill.

It creates a permanent magnetic field around the pipe. Water passes through it and the calcium crystals change structure, so they stay suspended and leave with the flow instead of settling. No electricity, no moving parts, no filters to replace.

Send us a photo of the main line where water enters your building and we will tell you which size you need and the price. Two sizes, $5 delivery anywhere in Lebanon, cash on delivery.

It clamps onto your main water line and needs no modification to your plumbing. Installation arrangements are agreed with you case by case, depending on your property and location, and confirmed before anything is charged.

Yes. Every unit carries a lifetime warranty. Keep your receipt and contact us on +961 81 681 111 if you ever have a problem with it.

Check the unit when it is delivered, before paying. If it arrives damaged or is not what was agreed, refuse the delivery or tell us immediately and we will replace it or cancel the order. For any issue found after delivery, contact us and we will agree the resolution with you directly. We handle these case by case rather than through a fixed returns window. Full details are on the ordering and delivery page.

Water chemistry specialist Jean Estephan analysed water samples taken before and after installation. His signed report found that the water stayed within drinking-water standards, the scale crystals changed from sticky to non-sticky, and beneficial minerals stayed in the water. Both pages of the report are on our About page.

Limescale stops building up on pipes, the water heater and appliances, and existing deposits reduce over time. White spots on taps and shower glass become less frequent and cleaning gets easier. Your measured water hardness stays the same, because nothing is removed from the water.